Privacy Policy

Us Garage Door Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mediumslateblue-mule-806363.hostingersite.com/, request service, or interact with us in any way.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

A. Personal Information You Provide

When you submit a form, call us, or request service, we may collect:

  • Name
  • Phone number
  • Email address
  • Service address
  • Description of your issue
  • Payment information (processed securely by third-party providers)

B. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Time spent on site
  • Referring website
  • Cookies and tracking pixels

C. Call Tracking & Recording

For quality assurance and marketing attribution, calls to and from our business may be tracked or recorded through third-party tools (such as WhatConverts, CallRail, Workiz, or similar platforms).

2. How We Use Your Information

We use your information to:

  • Respond to service requests
  • Schedule and dispatch technicians
  • Provide quotes and estimates
  • Improve website performance
  • Improve advertising performance (Google Ads, Meta Ads, etc.)
  • Prevent fraud or misuse
  • Comply with legal requirements

3. Sharing of Information

We do not sell your personal information.

We may share your information with:

A. Service Providers

Trusted vendors that help us operate the business, such as:

  • Dispatching and scheduling systems (Workiz or similar)
  • Call tracking providers
  • Payment processors
  • Marketing analytics tools (Google Analytics, WhatConverts, etc.)
  • Website hosting and development providers

B. Technicians and Subcontractors

Your service details may be shared with technicians or subcontractors assigned to your job.

C. Legal Compliance

We may disclose information if required to comply with laws, regulations, or legal processes.

4. Cookies & Tracking Technologies

Our website uses cookies, tracking pixels, and analytics tools to:

  • Analyze site traffic
  • Measure advertising performance
  • Improve user experience

You can disable cookies in your browser settings, but certain site features may not function properly afterward.

5. Third-Party Services

We are not responsible for how third-party websites or services (such as Google, Facebook, or payment processors) handle your data. Their use is governed by their own privacy policies.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no data transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information
  • Opt out of marketing communications

To submit a request, contact us at:

usgaragedoorservices@gmail.com

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top will reflect the latest version.

10. Contact Us

If you have any questions about this Privacy Policy, contact us at:

Us Garage Door Services
usgaragedoorservices@gmail.com